Ask from inside the app, and read the answer there too
Write to support from Mosaic with screenshots attached, and follow the thread in the same window. A person reads each request and answers it.
Mosaic is a desktop app
Email yourself the link and open it on your computer.
Support centre, step by step
Write
Open support from the Help menu or the ⌘K palette. Choose question, feature or bug and attach up to four screenshots.
Add diagnostics if you choose
Optionally attach the app and engine versions and recent log lines, with credentials and addresses scrubbed. You can read exactly what is sent first.
Read the reply
Each request has a status, open, in progress, answered, fixed or closed, and the conversation stays in the app.
The smaller things it does
From scripts and assistants
The same requests can be filed and read through the REST API and the MCP server.
Signed out works too
You can write without an account; the reply goes to the email you give.
Works with
A profile list built for the keyboard and for three hundred rows
Pins, a command palette, columns you choose, fast search.
REST APIEverything the window does, from a script on your own computer
Everything the window does, from your own scripts.
MCP serverAn AI assistant can make, start and drive your profiles
Let an AI assistant create, launch and drive profiles.
Support centre is in every plan
Free holds 3 profiles and 10 profile creations, with the same engine as Pro. Pro is $49 a month for any number.
Mosaic is a desktop app
Email yourself the link and open it on your computer.